Policies
Privacy.
This page is maintained by Audacity Avenue to explain what we collect, why, and how we handle it. Effective 2026.
What we collect
- Contact details you provide — name, email, shipping address, and phone number at checkout.
- Order history, size and color selections, and any notes you add to a request.
- Basic device and browser data (IP, user agent, referrer) collected automatically to keep the site running and secure.
- Payment details are entered directly with our payment processor. We do not see or store full card numbers.
How we use it
- To process, ship, and support your order.
- To send transactional email — order confirmations, shipping updates, and return receipts.
- To send marketing email or SMS only when you have opted in. Every message includes a one-click unsubscribe.
- To improve the site — measure what people look at, fix what breaks, and plan the next capsule.
Who we share it with
We only share personal information with vendors we need to run the business: our payment processor, our shipping carriers, our email and analytics providers, and our hosting platform. Each is bound to use your data only to perform their service for us. We do not sell your personal information.
Cookies & analytics
We use a small number of cookies to keep your cart, remember your session, and measure aggregate site performance. You can block or clear cookies in your browser at any time; some parts of checkout may not work without them.
Your rights
You can request a copy of the information we hold on you, ask us to correct it, or ask us to delete it. Email privacy@audacityavenue.com and we'll respond within 30 days.
Retention
Order records are retained for as long as required by tax and accounting rules. Marketing contact data is retained until you unsubscribe.
Contact
Questions or requests? Write to privacy@audacityavenue.com.
